Opportunities and Risks

Progress

100%
of countries

in which Linde operates are the focus of a new Code of Conduct for Suppliers; external analysis of risks in the supply chain conducted

42,500
training sessions on the Code of Ethics delivered
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compliance training and compliance advice offerings expanded

1
statement

issued about the Group’s support for human rights; Group guidelines reviewed to ensure compliance with human rights

380
suppliers

trained on topics such as process safety and fire protection

100%
of new suppliers

in the Engineering Division under contract to comply with Code of Conduct

800
individual conversations held with investors
3,600
questions

from stakeholders about sustainability issues

Outlook

Supplier management:

global analysis of the supply chain planned in respect of conflict minerals set out in the US Dodd-Frank Act

Sustainable products:

review of environmental benefits of the product portfolio planned

Innovation:

research and development on the use of hydrogen for large-scale energy storage, carbon capture & storage and carbon capture & usage (CCS/CCU) and the conversion of biomass into fuels or into basic materials for use in the chemical industry

Strategy

Sustainability is a vital component of our Group strategy. We combine long-term economic value added with environmental and social responsibility. As set out in our global corporate responsibility policy, we are committed to behaving responsibly towards people and the environment and to conserving natural resources. In so doing, we adhere to our foundational principle of sustainability, which is one of the four strategic principles underlying the Linde Spirit – our corporate philosophy. Our sustainability activities are based on clear principles:

Focus on Linde’s core business: When developing our sustainability measures, we consider our main business processes and the entire lifecycle of our products.

Continuous improvement: We continuously analyse how sustainability enables us to exploit business opportunities and to minimise risks. We use key corporate responsibility indicators to compare sustainability performance across the world.

Engagement with stakeholders: We adapt our corporate responsibility activities to reflect the needs of our stakeholders.

Transparency: We report regularly and publicly on the progress we have made in our focus areas.

Risks and opportunities

We continuously analyse stakeholder expectations, comparing them with our internal assessment of the risks and opportunities associated with the Group’s business development. Based on this materiality analysis, we establish our priorities for sustainability measures.

We want to apply our fundamental principle of sustainability to an even greater extent to drive our business operations. We are constantly analysing how our products help our customers develop more sustainable processes: e.g. through increased energy efficiency or reduced emissions. Clean technologies are one of the key areas here. In our research and development, we focus in particular on the environmental impact of our production processes. In 2014, we are planning to review the our product portfolio with regard to environmental benefits.

We record and evaluate risks systematically and reduce risks by adopting responsible business practices and making constant improvements in our operations. We use global management systems, for example, to implement standards for sustainable business practices within our business processes worldwide. These include global guidelines for safety, environmental protection, compliance, supplier management and fair working conditions.

Sustainable mobility: Investment for green energy

We see great potential for our technologies in the energy and environment growth market. One example of this is our commitment to hydrogen as an energy source and a form of storage for electricity from renewable sources, such as solar and wind energy. We are laying the foundation to ensure that the vision of affordable, reliable, environmentally friendly energy supplies can become a reality.

Emission-free mobility: At the new hydrogen filling station at Berlin's prospective international hub airport, drivers will be able to fill their cars with hydrogen from renewable sources. The hydrogen is currently supplied from Leuna, where it is produced from raw glycerine or natural biogas. From mid-2014, the hydrogen will be produced on site in an electrolysis plant powered by wind energy.

At a glance

-30%
CO2 emissions

when petrol or diesel are replaced with hydrogen derived from natural gas

One tank of hydrogen will last for up to

700
kilometres
17
million EUR

will be invested by Linde and several partners in the construction of a hydrogen facility in the “Energiepark Mainz”.

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The facility will be able to absorb up to

6
megawatts

of electric power – roughly the output generated by three wind turbines – and to produce up to 200 tonnes of green hydrogen per annum.

< EUR 1

are the costs for a kilowatt hour of storage capacity if hydrogen is used as energy storage. The corresponding cost for storage in a battery would be around EUR 400.

By 2023, Linde wants to build

400
hydrogen filling stations

with its partners in Germany.

Health: Improving patient service

The healthcare market is a growth driver for Linde – a trend which will accelerate still further as a result of demographic changes over the next few years. We deliver medical gases, medical devices, clinical care and supporting services to patients, doctors and therapists worldwide.

Linde’s medical gases are also used for pain relief. Professor Dr Krzysztof Szymanowski is Director of the Maternity Clinic at the University Hospital (GPSK) in Poznan in Poland. The clinic’s neonatal unit is one of the largest in the country. Linde introduced a gas mixture of oxygen and nitrous oxide into the Polish market to help relieve the pain of childbirth.

At a glance

1/3
of the population in Europe

will be over 65 years by 2050.

By 2020, the global market relevant to Linde in this sector will grow to around

17
billion EUR
Anniversary: For
25 years

Linde has been supplying oxygen to patients in Germany in their own homes.

Linde is active in the healthcare market in

60
countries

Linde serves

1.4
million patients worldwide.
100,000
more patients were supplied with Linde products or services in 2013 than in 2012.

Process optimisation: The best way to get there

We are constantly improving our processes. One example of this is the transportation of our liquefied gases and cylinder gases. Worldwide, we seek to optimise our production planning, our selection of transport routes and the equipment of our trucks. Our aim is to tailor our deliveries to the needs of our customers, to reduce our fuel consumption and to improve transport safety – a contribution to the sustainability of our business.

Linde eco-trailor on the road: The vehicle is significantly lighter than its predecessor model, has a greater payload, benefits from additional active and passive safety equipment and consumes on average two litres of fuel less per hundred kilometres travelled.

At a glance

1,500
employees

participated in driver safety training in South-East Asia.

In
83
countries

Linde has included safe driving in the contractual terms and conditions it agrees with its suppliers.

Linde manages around
2
million deliveries

of liquefied gases every year to customers worldwide.

> 3,000 trucks
operated by Linde to deliver products to customers worldwide
200
million EUR

invested in 2013 as part of ongoing improvements to vehicles and tanks.

-27%
serious transport incidents since 2010